DECAN WALK: SCORPIO 1, FIVE OF CUPS – Part II

This is the update post for how the Scorpio decan I unfolded. You can see the Scorpio decan I details and correspondences in a prior post.

Also note: if you ever come here during this decan walk, and do not see the current decan as the first post, hit the circular arrow refresh button top left of the browser. That should do it. I have been faithfully keeping up with these posts every time right on the first day of the decan – but if you don’t refresh it does not always show.

Which is similar to a related issue on the store site. In short – this decan has been horrid in terms of computer issues. I spoke way too soon about not being worried about launching something during the Scorpio I decan. After all, I figured it was only a pre-order process, of which I have done many before. Not even an actual publication date or anything, and stuff I’ve set up on the site many a time. I did not expect to be disappointed, even though the Scorpio decan I tarot card, the Five of Cups, is called Lord of Disappointment.

Yet yikes, this has been quite disappointing and super stressful; I am so disappointed in my interactions with the web host so far. Endless phone calls in tech support hell, trying to get someone competent. Long story short: I put up the new book to pre-order, tested the configurations, etc all seem well and good. Then I sent the newsletter and updated the Kickstarter project too, that the book was available for pre-order. People started ordering, all well and good. But then it became apparent that some people could see the new product while others could not. So I sent a direct link out for those who didn’t see it. Seemed to work, people ordering from it without a problem.

Then some people were not getting any shipping options while others were getting them just fine. Bit of a crisis there.

I assumed it had to be a mistake I made, but I looked over everything and could find nothing wrong on my end. So had to call for support. An 8 hour call with tech support was the result. First they told me they had pointed something to the wrong IP address – so that was their fault. They fixed that. Some of the issues calmed down, people were seeing the product and seeing shipping options. But still randomly some people would not see the new products on some devices, mostly on phones. Then they told me it was some sort of caching error related to a program that has been on the site forever, and never caused an issue before.

Just when all was working again, or seemed to be, yesterday Microsoft Outlook went down in a wide swath of the internet. Lots of odd troubles with a lot of email addresses resulted, Microsoft email logins for lots of people were affected including yours truly. Sort of like the AWS issue recently, lots of related things went down.

Then, as soon as that was resolved, the shipping software on the store had an automatic update, that somehow removed Priority Flat Rate as an option for all customers on the store, no matter the product or the geographical location. Which matters, as for heavy stuff like big books and decks, Flat rate is more affordable.

Again – nothing I did; I’m just flotsam and jetsam. Murphy’s Law, things beyond my control and all that. Another 8 hours and counting with not one, but five different tech support outlets. More tech support hell.

Anyone who has dealt with such things knows that calls to tech support are mostly the ultimate in disappointment. Anyway, it really messed up the launch. But I’m still able to order the books and ship them to all who ordered. It is working now, for anyone who missed out due to any issues, so you should have no problem now pre-ordering. Just want to say sorry, to all who had any issue at all, and thank you, to those who ordered without a problem and to those who ordered after a problem. Sometimes things are beyond your control.

Various tech support things are going to be looked at. So it goes. As they say, when you are going through hell, keep on going. But the site is working, so you can pre-order the book or the new edition of Telos, and get it shipped in December.

This Scorpio 1 decan, as mentioned, is Mars on steroids. With roid rage. And Mars in the sky right now is sidled up to Mercury, who is in the shadow period for the approaching retrograde. Heads up!

Thankfully, I won’t be shipping the new book until after the Mercury retrograde is over.

Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.